Frequently Asked Questions
Record Verification Process
The standard process begins when you submit an application online. Our verification team reviews your proposal against international standards (which takes 12-16 weeks). Once approved, you attempt the record, submit evidence (videos, logs, witness statements), and our adjudicators authenticate the claim.
Fast Track Review is an expedited service for urgent applications. For an additional fee, our team will review your application and respond within 5 working days instead of the standard 12-16 weeks.
Yes. Inviting an Official Adjudicator provides immediate on-the-spot verification and heightened media exposure. This service is highly recommended for large-scale corporate, educational, and social impact records.
Evidence must be conclusive and objective. Generally, it includes continuous unedited video footage, high-resolution photographs, detailed logbooks, and sworn statements from independent expert witnesses.